• Respond to customer inquiries via phone, email, and chat.
• Provide friendly and efficient service.
• Collaborate with team for resolution.
• Assist customers with product information, orders, and returns.
• Resolve issues efficiently, aiming for customer satisfaction.
• Maintain accurate records of interactions and transactions.
• Collaborate with other departments to ensure smooth resolution of customer issues.

Requirements:

• Strong communication skills.
• Ability to thrive in fast-paced environment.
• Availability for night shifts.

NOTE:

Position: Customer Service Representative (CSR) - Night Shift Internship

Location: Kapan, Bhangal, Budhanilkantha Kathmandu