Description:

    We are seeking two experienced and professional Customer Service Representatives to enhance our guest      experiences. Key responsibilities include:

• Handling customer inquiries and complaints efficiently and courteously.
• Managing reservations and providing information about our services and facilities.
• Ensuring customer satisfaction by maintaining high standards of service.

      Requirements: Minimum of 5 years of experience in the food and beverage industry, preferably in a customer               service role.

• Excellent communication and interpersonal skills.
• Ability to handle stressful situations and resolve conflicts effectively.
• Familiarity with CRM systems and practices.
• A commitment to delivering high-quality customer service.
• Digital Marketing Knowledge
• Knowledge of excel, word