OnlineZeal is one of the leading and most trustworthy digital marketing agencies in Nepal.
Job Details
Tinkune Marg, Kathmandu, Nepal Job Description
Description: We are seeking two experienced and professional Customer Service Representatives to enhance our guest experiences. Key responsibilities include:
- Handling customer inquiries and complaints efficiently and courteously.
- Managing reservations and providing information about our services and facilities.
- Ensuring customer satisfaction by maintaining high standards of service.
Requirements:
- Minimum of 1 years of experience in the food and beverage industry, preferably in a customer service role.
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations effectively.
- Knowledge of digital marketing, MS Excel, and MS Word.
- A commitment to delivering high-quality customer service.
Â
Skills
Customer orientedDigital MarketingClient HandlingAdaptabilityCommunication SkillsinterpersonalStrong problem-solvingms-officems wordCRM SoftwareFlexibility