SocialPulse.PTE is a dynamic internet company specializing in live broadcasting-related business. Join us to be a part of an innovative team driving the future of live streaming and digital interaction!"
Job Details
Pulchowk, Lalitpur, Nepal Job Description
Customer service is required to fulfill the maintenance and sales of a company's customers, and they typically have the following duties:
- Provide customer support through various channels such as phone, email, and chat.
- Stay updated with the company's product offerings, features, and updates.
- Continuously meet and exceed customer satisfaction targets.
- Participate in training sessions to enhance skills and knowledge about the product and company.
- Provide feedback to improve customer service processes and procedures.
- Display a professional and helpful attitude while representing the company to customers.
Other SpecificationÂ
- Excellent written and verbal communication skills in English and Hindi .
- Excellent active listening skills
- Excellent interpersonal and rapport building skills.
- Patient and empathetic attitude
- Strong time management and organizational skills
- Adaptability and flexibility
- Ability to work comfortably in a fast-paced environment
Note:
- The company provides training for this position, so prior experience is not required.
- Working hours 12pm to 9pm(1 hour break in between).
- One day off per week, national holidays off.
- Female candidates are encouraged to apply.
Skills
interpersonal skillsCommunication SkillsProblem SolvingWork Under PressureSales knowledge